Why Can't I Connect Using My Login Credentials?
If you're experiencing connection issues, here are some potential solutions:
-
Reboot Your Device and Wi-Fi Router
Restart your streaming device and Wi-Fi router to refresh the connection. Then retry logging in with your credentials. -
Close and Reopen the App
Exit the app completely and reopen it. Use the same username and password as before. Additionally, ensure the URL host is set to:
http://line.premiumpowers.net -
Disable Any VPN
If you're using a VPN, disable it and attempt to log in again.
If the issue persists, please reach out to our support team for assistance.
